Connects Partners terms

Version 2026-10-v1. This version applies when accepted at enrollment. Eligibility and attribution Verified Connects account holders may enroll after accepting these terms. Only a new business attributed at signup to the last valid, consented referral click within 30 days qualifies. Existing businesses, self-referrals, duplicate-business abuse and fraudulent payments do not qualify. Shared networks alone do not disqualify a referral; suspicious activity receives review. A business can have only one referring partner. Do not misrepresent Connects, send spam, or omit a clear commission disclosure when sharing referral links. Commission The initial rate is 20% of eligible Connects software subscription cash payments after discounts, excluding taxes, domains, setup services, usage add-ons, refunds and credits. Connects pays its processing fees from its own share. The earning period starts with the business’s first successful paid subscription payment and ends immediately before its first paid anniversary. A payment at or after that anniversary does not qualify. An annual payment earns once, without monthly accrual against the same payment. Cancellation stops future payments but does not remove valid commissions already earned. Amounts are calculated in integer USD cents, rounded down per payment. Hold and payouts Each commission has a 30-day hold from the verified payment date. Payouts are reviewed monthly, starting at $25; smaller available balances carry forward. Completed Stripe recipient onboarding, identity/bank verification and applicable tax and eligibility review are required. Initial support is for US recipients. Payouts are not guaranteed until the provider confirms payment. Failed payouts remain recorded and funds stay reserved for reconciliation and retry. Adjustments and disputes Refunds and credits reduce commissions. Unresolved disputes freeze affected earnings; lost disputes reverse them. If a commission was already paid, the adjustment becomes a recoverable balance offset against future earnings. Connects will not silently debit your bank account. You may contact support to question a review or adjustment. Fraud or program violations can suspend participation, with earned amounts reviewed rather than silently erased. Privacy, notifications and changes Referral tracking requires permission and may fail when cookies are blocked, permission is withheld, devices change or the attribution window expires. Partners see limited referral identifiers and earnings, not merchant or shopper private information. Partner notifications can be turned off in Refer & Earn. Program changes apply prospectively; referral terms and rates are retained with each referral and earned commission. Your direct link remains usable when your optional storefront badge is hidden. Contact support@connectsshop.com for support, review requests and payout questions. These terms supplement the Connects Terms and Privacy Policy.